1. Data We Collect

We only collect data necessary to perform our role as an independent intermediary. This may include:

• Business contact details (e.g., name, job title, company, email address, phone number)

• Business preferences and requirements (e.g., interest in office space, payroll, banking, or legal services)

• Correspondence (e.g., emails, inquiries, LinkedIn messages)

• Technical information (e.g., IP address, browser type, website usage statistics)

We do not collect sensitive personal data (e.g., health, religion, biometric data) unless legally required or explicitly provided for a specific purpose (e.g., employee housing).

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2. Purpose of Processing

We process your data solely to:

• Facilitate introductions between your business and relevant third-party providers

• Match your business needs with suitable providers

• Communicate with you about your inquiry and our services

• Comply with legal obligations (e.g., record keeping under Dutch law)

• Improve our website and services

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3. Data Sharing

To provide our intermediary services, we may share your business contact details and relevant preferences with selected third-party providers.

• We only share data necessary to establish a relevant introduction.

• Hubstance is not a party to agreements between you and the provider.

• Hubstance may receive a referral fee from providers, but these arrangements do not affect our independence or the objectivity of introductions.

We do not sell your data to third parties for marketing purposes.

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4. Legal Basis

We process personal data based on the following GDPR grounds:

• Performance of a contract (to facilitate introductions you request)

• Legitimate interests (to operate as an intermediary and improve our services)

• Legal obligations (to maintain records or comply with regulatory requirements)

• Consent (where explicitly required, e.g., for newsletters or certain marketing activities)

5. Data Retention

• We retain personal data only as long as necessary for the purpose of the introduction and as required by law (e.g., Dutch tax record obligations).

• Business inquiry data is normally deleted or anonymized within 24 months of the last contact, unless a longer retention period is legally required or explicitly agreed.

 

6. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse, including:

• Encrypted communication channels (SSL/TLS)

• Restricted access to personal data within Hubstance

• Regular review of security measures in line with industry standards

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7. International Transfers

Hubstance primarily processes and stores data within the European Economic Area (EEA). If introductions involve providers outside the EEA, we will ensure adequate safeguards (e.g., EU Standard Contractual Clauses) before sharing your data.

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8. Your Rights

As a business representative, you have the following GDPR rights regarding your personal data:

• Right of access – request a copy of your data

• Right to rectification – correct inaccurate data

• Right to erasure – request deletion of your data (where legally possible)

• Right to restriction – limit processing in certain circumstances

• Right to data portability – request transfer of your data to another service

• Right to object – object to processing based on legitimate interests or direct marketing

Requests can be made via [info@hubstance.eu]. We will respond within 30 days.

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9. Governing Law

We may amend this Privacy Policy at any time. Material changes will be communicated via email, website notice, or other channels at least 14 days before taking effect. The latest version will always be available on our website.

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10. Chages

We may amend this Privacy Policy at any time. Material changes will be communicated via email, website notice, or other channels at least 14 days before taking effect. The latest version will always be available on our website.

11. Contact

If you have questions about this Privacy Policy or how we process your data, please contact us at:

Hubstance Netherlands B.V.
Email: [info@hubstance.eu]
Amsterdam, The Netherlands